Privacy Policy
At RR Global (including RR Global Services, RR Global GSA, and RR Global Group), we respect your privacy and are committed to protecting the personal data we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites and use our sourcing and procurement services.
1. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the websites includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, official email address, and telephone number, and demographic information that you voluntarily give to us when you request a quote, submit an RFQ, or contact us.
- Financial Data: Financial information, such as data related to your government purchase card (P-Card) or Net-30 purchase orders when transactions are processed.
- Derivative Data: Information our servers automatically collect when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed.
2. How We Use Your Information
Having accurate information about you allows us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the websites to:
- Process, verify, and fulfill contract RFQs and purchase orders.
- Deliver requested products, OEM parts, and procurement services.
- Manage government acquisition agreements, GSA schedules, and corporate partnerships.
- Respond to customer service and contracting desk inquiries.
- Send administrative communications, updates, and compliance notices.
3. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. We may share information we have collected about you in certain situations, including:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
- Third-Party Service Providers: We may share your information with third-party manufacturers, logistics hubs, and shipping carriers who perform services for us or on our behalf.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
5. Contact Us
If you have questions or comments about this Privacy Policy, please contact our privacy compliance desk at:
RR Global Compliance
Email: info@rrglobalservices.com
Phone: 800-387-5997