GSA Procurement Frequently Asked Questions
Quick, authoritative answers to critical questions regarding schedule eligibility, TAA compliance, payment terms, and how to order directly from RR Global.
Who is eligible to purchase from RR Global under GSA Schedule terms?
All federal civilian departments, Department of Defense (DoD) installations, and defense agencies are authorized to purchase off our GSA Schedule contracts. Furthermore, state and local governments (cities, counties, police departments, K-12 school districts) are authorized to buy under GSA Cooperative Purchasing programs (such as IT Schedule 70 and Law Enforcement Schedule 84) and Disaster Purchasing provisions. Authorized cost-reimbursement federal prime contractors holding a FAR Part 51 authorization letter may also place orders.
What payment methods and terms do you accept for government requisitions?
We accept official government GSA SmartPay purchase cards (P-Cards) for micro-purchases ($10,000 threshold) and standard requisitions. For formal purchase orders (POs), we provide standard Net-30 payment terms in full compliance with the Prompt Payment Act upon receipt and formal inspection of delivered goods. We also accept electronic EFT/ACH disbursement via SAM.gov banking records.
Are all products listed on your GSA catalog guaranteed TAA compliant?
Yes. Under Federal Acquisition Regulation (FAR) 52.225-5, products delivered under GSA Schedule contracts must originate in the United States or a TAA-designated partner country. RR Global rigorously vets our supply chain and guarantees 100% TAA country-of-origin compliance across every active SIN line item we distribute.
Where do we order OEM printer toner, copy ink, or managed print services?
We handle commercial print consumables, OEM toner cartridges, copier ink, paper supplies, and managed printer maintenance contracts specifically through our parent division. Please visit rrglobalservices.com or contact our priority desk at `800-387-5997` for direct routing and customized commercial printer support.
What are your standard delivery timelines and shipping origins?
Our primary government distribution and staging operations are centered in Madison, Wisconsin Serving Nationwide. Standard COTS item orders typically ship within 24 to 72 business hours via secure commercial freight or express ground. For customized furniture, specialized medical equipment, or bulk emergency PPE stockpile shipments, specific delivery schedules and FOB Destination terms are detailed clearly on our formal quotation before order obligation.
Can we establish a Blanket Purchase Agreement (BPA) with RR Global?
Absolutely. We actively support single-award and multiple-award BPAs under GSA Schedule terms to help federal departments, VA medical centers, and state agencies lock in volume tier discounts, simplify recurring call orders, and reduce administrative paperwork across multi-year procurement cycles.